Computer Repair & PC Support Services

Chingford, Highams Park,
Walthamstow, Woodford,
Leytonstone, South Woodford, Wanstead, Buckhurst Hill, Loughton

Computer Repair - PC Repairs - Computer Support

We're a computer services company, providing Computer Support, PC Repair & IT Support, to home users & small businesses across East London & West Essex.

The PC has become an indispensable piece of equipment in the home & it's often not until it stops working that we realise it. We've now come to rely on our computers for so many things - from updating work documents, browsing the net, watching movies & ordering our shopping online & this reliance is only likely to increase.

 

There can't be many more frustrating moments than switching on your PC or laptop, to find that it's not working. Or that horrible sinking feeling when you think you've lost all those precious photo's. Modern computers are complicated machines, that need to be able to carry out a wide variety of tasks, so the variety of components and software needed means that occasionally things can go wrong and it's not always clear what has happened.

 

If you're experiencing problems with your PC, or it's stopped working, then don't panic! Usually, even the worst looking/sounding problem is perfectly fixable. Just get in touch & we will be able to diagnose and repair your computer, to get you quickly up and running again.

PC Repair Service: Up to £70
Computer support & repairWe come to your home or workplace to diagnose the problem with your PC and recommend any action or parts required. The cost covers the complete repair time, no matter how long it takes & if we can't fix the problem you don't pay! With High Street service and repair charges, a 3 to 4 hour visit to remove a stubborn virus & clean up the damage, could cost you as much as a whole new system! No fix No fee - Maximum charge - £70!
Laptop Repair Service: £109.95
Laptop repair serviceWe supply and install any parts required to repair your laptop for a fixed maximum fee. If the laptop is beyond economical repair we will say so and return it to you free of charge. This includes Laptop Motherboard Repair, Inverter Board Repair, Screen Board Repair, DC Jack Repair, Cable Repair. Laptop repairs, which involve a hardware problem will be no more than £109.95. We can also repair Apple MacBooks for £129.95 & iPad/iPad2! Remember, no fix, no fee!
Health Check: £49.95
PC/Laptop Health CheckThe PC Health Check is like an MOT on your PC or laptop; checking the functionality of all components, whilst updating your drivers and checking the PC for viruses, junk files and other malicious software, as well as offering advice on improving your PC’s performance. As part of the health check (if you don't have them already), we will install Anti-Virus software, spyware protection and a Firewall, to ensure that the PC continues to operate safely. As part of the health check package, any upgrades recommended will be installed free.
Operating System Rebuild: £149

Windows reinstallationIn the event of an operating system or hard disk failure that cannot be repaired, we offer data recovery and Windows reinstallation. We will attempt to recover all your files and documents before doing a complete reinstallation of Windows drivers & all recovered data/files. We will also reinstall any software packages you have on your machine as long as you provide the CD's & Product Keys/licenses. In addition we also check your security software. If Windows came pre-installed on your machine & you do not have a Windows back up disk, we suggest you make a system backup immediately!

Hardware Upgrade: £20
Hardware upgradeInstallation of an upgrade product (Hard Disk, Video Card, CPU Processor, Optical Drive, Floppy disk) which will improve the performance of the PC. We will recommend the type of upgrade that you will benefit from and install it for you - £20.00 for each additional upgrade.
Data Backup: Up to £70
Data BackupProvides protection for all your files including photos, videos and music giving peace of mind in the event of a virus or a PC crashing. We will back up the files you request on to CD/DVD or an external hard disk (purchased separately) and advise you on the best way to continue your backup regime afterwards. Or sign up to a secure online backup service for just £4.95 per month.
Broadband Internet Set-up: £35-£70
Broadband & Internet setupWe will come to your home and setup your broadband internet connection and install all necessary drivers and software to your PC. If you require a simple wireless connection, this will be included in the setup price. We can also fix broadband/Internet connection problems you may be having, or set up a wireless connection for you at a maximum charge of £70.
Remote Support: £0.50pm
Remote PC SupportDo you need computer support right now?

Provided you can still access the Internet, we may be able to resolve your problem within the next few minutes. Click here to see if we can help you. Online support is from as little as £0.50 per minute, plus we have a No Fix No Fee policy and a 2 hour maximum charge on any single problem, so no crazy costs.
Data Wiping - £20

If you are planning to dispose of your old PC & are concerned about your data being falling into the wrong hands, then we can securely wipe the hard drive for you, to levels ABOVE those used by the US Department of Defence! The process can take many hours, depending on the size of the hard drive(s) in the computer, so we would have to take your machine away & run the wipe overnight. After this procedure there will be no way to recover your data, even with recovery software!

No Jargon

We are user friendly computer people! We won't try to dazzle you with jargon, or techno speak. We also won't try to sell you stuff you don't need!

 

Get like-new performance with a memory upgrade from Crucial!

 

What We Do

If your computer goes wrong

 

>> Contact us to explain the problem

>> We'll visit you at home or work, to make a thorough diagnosis.

>> Before we start work we'll give you an estimate of how much the repair is likely to cost - at this point you can make a decision to go ahead with it or not.

>> If we can fix it there and then we will, otherwise we'll take the machine back to our workshop and have it back to you within 7 days!

Remote Support

Instant Online Help

Do you need computer support right now? Provided you can access the Internet, we may be able to resolve your problem within the next few minutes.

Click one of the options below to see if we can help you. Online support costs £0.50 per minute, we have a No Fix No Fee policy and a 2 hour maximum charge on any single problem, so no crazy costs!


Our Prices

Computer support prices

No job is too small and we charge as little as £10 if the problem is just a quick fix. Within East London & West Essex we charge NO call out fee - all our prices are clearly displayed and fixed unless otherwise stated. Outside the East London & West Essex areas, we charge a £20 call out fee, which will be deducted from the final charge once the repair is completed. Laptop repairs, which involve a hardware problem will be no more than £109.95.

Home Users

We provide a range of services for the Home User

Antivirus & Spyware

We can remove viruses & other spyware/malware from your PC & install software to protect you from further attacks. 

Additional Hardware

Add/replace hard disks, graphics cards, sound cards, or add more memory to your system.

Broadband

We can offer advice on which provider to choose and get it set up. 

Backups

You should be making regular backups of your important data. Hard disks can fail without warning, computers may be lost or stolen. We can help you set up a regular backup regime to protect your files.

Wireless Networking

We can install and configure a wireless network in your home.

Application Support

We can help you set up applications such as email or Office and show you how to use them.

Small Businesses

IT Support for small businesses

If you are a sole trader, or small business with 1-5 employees, then contact us if you need PC Support. We may be able to provide IT support for your business at a much lower cost than you would expect!

 

We also provide cheap web hosting & affordable web design for small businesses, so if you need a new website, an existing site revamp, or want to know how to improve the business you get from it, then get in touch!


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